Frequently Asked Questions

Everything you need to know about shopping for your little ones.

What sizes do you offer for children's apparel?

We cater to children from newborns up to 12 years old. Each product page features a detailed size guide with measurements to help you find the perfect fit for your child's growth stage.

How long does shipping take within India?

Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for other regions. You will receive a tracking link via email as soon as your order is dispatched.

What is your return and exchange policy?

We offer a 7-day return and exchange policy for all unworn items with original tags attached. Please note that for hygiene reasons, innerwear and certain accessories are non-returnable.

Are the fabrics used safe for sensitive skin?

Absolutely. At Bombay Kids Company, we prioritize organic cotton and hypoallergenic fabrics that are gentle on young skin and free from harsh chemical dyes.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pincodes across India. A small convenience fee may apply, which will be calculated at the checkout page.

Can I modify or cancel my order after it's placed?

Orders can be modified or cancelled within 12 hours of placement, provided they have not yet been processed for shipping. Please contact our support team immediately for assistance.