Returns & Exchanges

At Bombay Kids Company, we want your little ones to love their new outfits, which is why we offer a hassle-free 14-day return and exchange policy for all unworn items with original tags. Whether it is a size adjustment or a change of heart, our team is here to ensure your shopping experience is as seamless as possible.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.

2

Pack the Items

Place the unused garments in their original packaging, ensuring all brand tags, labels, and hygiene seals remain intact and attached.

3

Schedule a Pickup

Once your request is approved, we will arrange a complimentary reverse pickup from your doorstep through our trusted courier partners.

4

Receive Refund or Exchange

After a quality check at our warehouse, your exchange will be dispatched or a refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing